Return and exchange
To be sure that your size is suitable, you can test your products at home. Private person or company under the Act on Distance Selling (2000: 274) has the right to cancel your purchase. Should you wish to return your item, you must within 14 days after you received the goods let us know. You tell us easily by sending emails to [email protected] The item you wish to return must be in original condition and the goods must be returned well packaged. Buyer pays for return shipping.
For exchanges, it is very important that you send a message in the package with your name and address and what you want to switch to. For returns refunded your money using the same payment method that you used for your purchase. If you send your letter with notice and we’ll collect in the normal case the package within a week and replaces your expenses within 14 days of the goods returned to us.
It is important that the product is not used in replacement or return, and that all patches (on the leather products) are included.
Possible returns and repurchase sent to:
ALEQUI Equestrian AB
193 41 Sigtuna
Payment via Paypal Express Checkout for customers in Europe, outside Sweden.